Next DesignersDNA Think Tank Meetup November 4th 2016 at LEF Future Center RWS, Utrecht (By invitation only)

Theme: ‘Creative Spaces for prototyping & Facilitating using the brain’

We founded the DesignersDNA Think Tank as a community of experienced innovation professionals interested in using Design Thinking and Service Design tools and methods within large corporate global companies or NGO’s. For this Meetup we are happy to announce we are all invited by Rick Lindeman from RWS to have an inspiring day the 4th of November at the LEF Future Center of RWS in Utrecht, the Netherlands.

Special theme for this Think Tank Meetup is: ‘Creative Spaces for prototyping & Facilitating using the brain’. We will have an open, interactive session using Service Design Thinking tools regarding new viable business models for the future that go beyond our traditional segments of generation, networks and sales. Our aim is to define shared values.

Program Overview


09:30 hr
Registration

10:00 hr
Welcome to LEF Future Center and the specific theme: ‘Outer and Inner Space’

10:30 hr
Experiencing LEF Future Center Spaces

12:15 hr
Lunch break, by LEF

13:00 hr
Case Part I: Building Service Design Strategy

15:00 hr
Case Part II: Building Service Design Strategy

16:30 hr
D*DNA Future Meetups + Organization

17:00 hr
Wrap-up, by LEF

Background information LEF Future Center RWS

LEF is part of the Directorate-General of Public Works and Water Management (Rijkswaterstaat, RWS). This is no coincidence, since RWS employees (and the parties with whom they collaborate) are continually challenged to find groundbreaking, innovative and sustainable solutions to issues in the field of public works and water management. LEF facilitates the process and the space, in order to produce powerful solutions for the benefit of society. This might be in the form of a new product, or an advance in terms of organization or processes. But whatever it is, it will always be concrete, geared towards producing results, and of course always within a social context.

LEF uses wall projections, furniture, colour, scent, catering, images and sound, LEF is able to create a customised atmosphere in a variety of spaces appropriate to the process that customers are in at any given time. And if the process changes, we will adapt the atmosphere and surroundings to suit, which are accompanied by our facilitators’ sophisticated blends of tailored working methods. All of the above is based on modern understandings of the human brain provided by cognitive psychology and neurology.

On behalf of the DesignersDNA Community, Arne van Oosterom

Next DesignersDNA Think Tank Meetup November 24th 2015 at RWE, ‘s-Hertogenbosch (By invitation only)

Theme: ‘Shared Values Towards Shared Business

We founded the DesignersDNA Think Tank as a community of experienced innovation professionals interested in using Design Thinking and Service Design tools and methods within large corporate global companies or NGO’s. For this Meetup we are happy to announce we are all invited by Thomas de Bresser from RWE to have an inspiring day the 24th of November in ’s-Hertogenbosch, the Netherlands. Special theme for this Think Tank Meetup is: ‘Shared Values Towards Shared Business’. We will have an open, interactive session using Service Design Thinking tools regarding new viable business models for the future that go beyond our traditional segments of generation, networks and sales. Our aim is to define shared values.

RWE, being a large German utility provider with most of their business in Germany, the Netherlands & Belgium and the UK has been involved in innovative developments for decades and plenty to be proud of in this area. Since the beginning of last year RWE has been focusing on new business models since the present model seems not viable for the future. The European energy industry is changing faster than we could ever have imagined, which drives RWE to develop new businesses that go beyond our traditional segments of generation, networks and sales. Innovation at RWE is looking to co-create with and has therefore initiated activities in Silicon Valley, Berlin and Tel Aviv. But also with the DesignersDNA Think Tank members.

We will set a more detailed schedule together with RWE beginning of November and give you more context, but we kindly ask for your RSVP before the end of October.

On behalf of the DesignersDNA Community, Arne van Oosterom

DesignersDNA Think Tank Meetup March 5th, Océ a Canon Company (By invitation only)

Theme: ‘From selling products to Solutions & Services: Business development in a new context’

We founded the DesignersDNA Think Tank as a community of experienced innovation professionals interested in using Design Thinking and Service Design tools and methods within large corporate global companies or NGO’s. For this Meetup we are all invited by Océ a Canon Company in Venlo. Special theme for this Think Tank Meetup is: ‘From selling products to Solutions & Services: Business Development in a new context’?

Océ, a Canon company, is a market leader in print & document management. R&D investments accumulate up to more than 150 Mio annually, making Océ an innovation leader in The Netherlands. Our market is changing: paper is substituted by electronic documents, 3D printing is on the rise and customization is an important driver for customers. It is no longer an option to only focus on push technology into the market (however revolutionary these products may be). Business models need to be adapted including solutions & service offerings. To develop these new business pocket, you need different or additional capabilities and processes. The main question is: how do you deal with these new complexities? How do you scale up new business development initiatives? How do you change the mindset of a company?

Program to be published soon.

D*DNA Meetup December 3rd 2014, Radboud REshape & Innovation Center (By invitation only)

Theme: ‘How to organize Innovation & Improvement in a Siloed Organization?’

We founded the DesignersDNA Network as a community of experienced innovation professionals interested in using Design Thinking and Service Design tools and methods within large corporate global companies. For this meetup we are all invited by Lucien Engelen, Director Radboud REshape & Innovation Center at Radboud University Nijmegen Medical Center. Special theme for this Network Meetup is: ‘How to organize Innovation & Improvement in a Siloed Organization?’

Program December 3rd

09:30 hr
Welcome by Lucien Engelen, Director Radboud REshape & Innovation Center – Introducing REshape Center

10:00 hr
Tour REshape & Innovation Center

10:30 hr
Healthcare Innovation Challenge – Part I Interactive session working with specialists and patients – Patient Journey Mapping

12:00 hr
Lunch by REshape

13:00 hr
D*DNA Network: Sharing the collective knowledge of the network (case studies from analog industries)

14:00 hr
Healthcare Innovation Challenge – Part II Interactive session working with specialists and patients – Patient Journey Mapping

16:30 hr
D*DNA Future Meetups + Organization

17:00 hr
Drinks, by REshape

Background information REshape & Innovation Center

Challenges for healthcare are enormous: increasing demand, decreasing budgets and shortage in skilled personnel puzzle many healthcare administrators. Next to that we think the next decennium should be the era of the rising self-empowered patient, in where we will embrace the patient, their family and informal care into the healthcare team. Technology is changing possibilities and lowering in costs of it faster than ever, sometimes even exponentially. To cope with these aspects, Radboud University Nijmegen Medical Center launched a program called REshape http://www.radboudreshapecenter.com

D*DNA Meetup June 24th & 25th 2013, Volkswagen A.G. (By invitation only)

Theme: ‘The Accountability of Services’

We founded the DesignersDNA Network as a community of experienced innovation professionals interested in using Design Thinking and Service Design tools and methods within large corporate global companies. For this meetup we are all invited by Volkswagen A.G. to come over to Autostadt, Wolfsburg. Special theme for this Network Meetup is: ‘The Accountability of Services’.

Program June 24th

19:30 hr
Network Dinner at Restaurant Lagune, Autostadt

Program June 25th

09:00 hr
Welcome by Daniel Canis of Volkswagen A.G., Mobile Life Campus

09:30 hr
Introduction to the theme: ‘The Accountability of Services’ by Katharina Berger of Deutsche Bank, Tobias Haug of SAP and Pedro Janeiro of NOVABASE

10:00 hr
Interactive Session (What are your actions today to quantify results of services?)

11:30 hr
Lunch at Autostadt

13:00 hr
Interactive Session (Towards a framework and tools for Accountability of Services)

15:30 hr
D*DNA Future Meetups + Organization

16:00 hr
Tour Autostadt

16:30 hr
Drinks

Location

Mobile Life Campus

D*DNA Meetup December 10th 2012 at Rabobank Nederland (By invitation only)

Theme: ‘Service Design & Brand Experience’

We founded the DesignersDNA Network two years ago as a community of experienced innovation professionals interested in using Design Thinking and Service Design tools and methods within large corporate global companies. For this meetup we are all invited by Rabobank Nederland to come over to Utrecht. Special theme for this Network Meetup is: ‘Service Design & Brand Experience’.

Program 10th of December

09:15 hr
Gathering at Rabobank Nederland, Art Collection

09:30 hr
Welcome to D*DNA Meetup, Arne van Oosterom

09:35 hr
Welcome to Rabobank Nederland, Edwin Wibbelink Theme: ‘Service Design & Brand Experience’

10:00 hr
Brand Experience, Roger Peverelli (Partner VODW)

10:30 hr
Next Steps in Brand Experience for Rabobank Nederland, Bram van Hasselt

11:00 hr
Group Assignment, working on Service Design Processes

11:45 hr
Tour, Rabobank Museum

12:30 hr
Lunch

13:30 hr
Presentation rabobank.com website, Marisol Kemmel (Rabobank) & Marcel Nahapiet (Capgemini)

13:50 hr
Presentation on gamification, Maarten Korz (Rabobank)

14:15 hr
Group Assignment, working on Service Design Processes

16:15 hr
Future Plans for D*DNA

17:00 hr
Drinks

Location

Rabobank Nederland, Utrecht